Last updated: 24 August 2026
Shiv Tech Solution ("we", "us", "our") builds algo trading software, broker API integrations, MQL development and trading dashboards for our clients. This Privacy Policy explains how we collect, use, disclose and safeguard your information when you visit our website, use our services, or engage with us for software development and algo trading solutions.
By using our website or services, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of our website and services.
We collect contact details (name, email, phone, company), project information you share for your trading strategy or requirements, communication records from support and project discussions, technical data such as IP address and browser type, and billing details needed to process payments through secure third-party gateways.
We use your information to respond to enquiries, design and deliver your algo trading software, share project updates and support, process payments and billing, improve our website and services, and meet our legal obligations.
Where a project requires integration with a broker's API or trading platform, any API keys, credentials or account identifiers you provide are used solely for the purpose of building, testing and deploying the requested software or integration. We do not use your trading credentials for any purpose other than the agreed scope of work, and we recommend clients use API keys with restricted (non-withdrawal) permissions wherever possible.
We are not a broker, exchange or investment advisor, and we do not have access to your funds. Trading decisions and outcomes remain the sole responsibility of the client.
We do not sell your personal information. We may share information only in the following circumstances:
Our website may use cookies and similar technologies to improve functionality and understand how visitors use our site. You can control or disable cookies through your browser settings; however, some parts of the website may not function properly if cookies are disabled.
We implement reasonable technical and organisational measures to protect your information from unauthorised access, alteration, disclosure or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Depending on applicable law, you may have the right to access, correct, update or request deletion of your personal information. You may also opt out of marketing communications at any time by contacting us. To exercise any of these rights, please reach out using the contact details below.
We retain personal information for as long as necessary to fulfil the purposes described in this policy, complete an ongoing project, comply with legal obligations, resolve disputes and enforce our agreements. Project-related credentials (such as API keys) are deleted or returned once the engagement is complete, unless otherwise agreed with the client.
Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors.
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational or regulatory reasons. Any updates will be posted on this page with a revised "Last updated" date.
